Hiring the right commercial cleaning company is essential for maintaining a clean, safe, and productive work environment. However, many businesses make costly mistakes when selecting a provider. Avoid these pitfalls to ensure you get top-quality service and the best value for your investment.
1. Choosing the Cheapest Option Over Quality
Cutting costs may seem smart, but low prices often mean low-quality service. Untrained staff, ineffective cleaning, and hidden costs can lead to bigger problems. Instead, invest in a reputable commercial cleaning company that delivers consistent, high-quality results and long-term savings.
2. Skipping Background Checks on Credentials & Certifications
Would you trust an unlicensed contractor with your business? Always verify that the cleaning company is certified, insured, and employs trained professionals. This ensures compliance with health and safety regulations and minimizes liability risks.
3. Not Checking Reviews & References
A company’s reputation speaks volumes. Read customer reviews, ask for references, and check their track record before making a decision. Reliable commercial cleaners will have positive testimonials and proven industry experience. Selecting the incorrect cleaning service can jeopardize both your business and the well-being ofyour employees.
4. Hiring an Uninsured Cleaning Service
Accidents happen—what if a cleaner damages your equipment or gets injured on your property? Ensure your provider carries liability insurance and workers’ compensation coverage to protect your business from legal and financial risks.
It’s in your best interest to hirean experienced companythat can offer proof of insurance coverage. This information may be available on their website. If not, don’t hesitate to ask.
5. Overlooking Communication & Customer Support
A cleaning company that’s hard to reach can cause frustration and service delays. Choose a provider that offers responsive customer support, clear scheduling, and transparent communication.
6. Ignoring Eco-Friendly Cleaning Practices
Using harsh chemicals can harm indoor air quality and employee health. Look for a cleaning company that uses eco-friendly, non-toxic products to promote a healthier, safer work environment. Avoid companies that use harsh chemicals harmful to both your health and the planet. Check if the company is using products typically either certified by Green Seal, Ecologo, EPA’s Safer Choice, and/or The Carpet and Rug Institute.
7. Skipping a Pre-Service Walkthrough
Every business has unique cleaning needs. A walkthrough helps set expectations, ensures accurate pricing, and prevents service gaps. Skipping this step can lead to misunderstandings and unsatisfactory results. A professional cleaning service will assess your needs and inspect your workspace before offering a quote for their services.
8. Locking into Annual Contracts Without Flexibility
We believe in earning your business, not trapping you in a contract. Our agreement allows you to cancel at any time for any reason without penalties. We simply request a 15-day notice to allow for a smooth transition of equipment and staff reallocation.
Choose a Cleaning Partner You Can Trust
Avoiding these mistakes will help you hire a professional, reliable, and effective commercial cleaning company.
✅ CrystalCare Commercial Cleaning offers:
✔ Certified & insured cleaning professionals
✔ Eco-friendly products & advanced cleaning techniques
✔ Flexible contracts with no hidden fees
✔ Reliable communication & top-tier customer support
